Incorrect Number Of Location Resources Displayed When Scheduling Appointments (Doc ID 2133597.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.2.0 to 6.4.2 [Release 6.2 to 6.4]
Information in this document applies to any platform.

Symptoms

When using Schedule Appointment, Show Options for one Stop Location of a Shipment, when selecting a Start Date and an End Date, the number of Resources that are being shown is incorrect.
One of the Resources is not being displayed although it is available during the same time as one from the list.

EXPECTED BEHAVIOR
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When using Schedule Appointment, Show Options for one Stop Location of a Shipment, when selecting a Start Date and an End Date, the number of Resources that are being shown should be correct.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Shipment Management, Shipment Management, Buy Shipments
2. Search for a shipment
3. Go to Actions, Operational Planning, Dock Scheduling, Schedule Appointment, Stop Location
4. Press Show Options
5. Enter a Start Time (Many options are shown.)
6. Select a Start Time and End Time

Not all options are shown

Cause

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