MOAC > OM: Change Organization Menu Option Does Not Result in Operating Unit (OU) Selected.
(Doc ID 2133801.1)
Last updated on MAY 13, 2022
Applies to:
Oracle Order Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version,
ACTUAL BEHAVIOR
Have MOAC enabled and MO security profile showing MO: Default Operating Unit
Whenever Sales Order/ Order Organizer, the forms are opened with the default OU
in spite of selecting another OU/ IO with the change org menu option of 1 OU-1 IO
assignment is there.
OBSERVATION
Responsibility: Order Management Super User
HR Security Profile: PB B* Business Grp
MO: Default OU: B* Whse...AS
MO: Security Profile: PB B* Business Grp
Security Profile: PB B* Business Grp
Organization Name: B* Cargo... AS
B* Line... AS
B* Whse...AS
Sales Order Form Defaults with B* Whse OU/Org
EXPECTED BEHAVIOR
Expect the system to show orders when selecting the OU other than the Default OU.
STEPS
1. Responsibility: Order Management Super User
2. Confirm Profile: MO: Default Operating Unit
3. Query from Order Organizer and/or Sales Order Form
4. Select OU other than the Defaulting OU
5. Observe: Orders are opened based on the Defaulting OU only.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |