MOAC > OM: Change Organization Menu Option Does Not Result in Operating Unit (OU) Selected. (Doc ID 2133801.1)

Last updated on MAY 03, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version,

ACTUAL BEHAVIOR
Have MOAC enabled and MO security profile showing MO: Default Operating Unit
Whenever Sales Order/ Order Organizer, the forms are opened with the default OU
in spite of selecting another OU/ IO with the change org menu option of 1 OU-1 IO
assignment is there.

EXPECTED BEHAVIOR
Expect the system to show orders when selecting the OU other than the Default OU.

STEPS
1. Responsibility: Order Management Super User
2. Confirm Profile: MO: Default Operating Unit
3. Query from Order Organizer and/or Sales Order Form
4. Select OU other than the Defaulting OU
5. Observe: Orders are opened based on the Defaulting OU only.



Cause

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