MOAC > OM: Change Organization Menu Option Does Not Result in Operating Unit (OU) Selected. (Doc ID 2133801.1)

Last updated on MAY 13, 2022

Applies to:

Symptoms

On : 12.1.3 version,

ACTUAL BEHAVIOR
Have MOAC enabled and MO security profile showing MO: Default Operating Unit
Whenever Sales Order/ Order Organizer, the forms are opened with the default OU
in spite of selecting another OU/ IO with the change org menu option of 1 OU-1 IO
assignment is there.

OBSERVATION

Responsibility: Order Management Super User

HR Security Profile:  PB B* Business Grp
MO: Default OU:          B* Whse...AS
MO: Security Profile: PB B* Business Grp

Security Profile:     PB B* Business Grp
Organization Name:       B* Cargo... AS
                         B* Line... AS
                         B* Whse...AS

Sales Order Form Defaults with B* Whse OU/Org


EXPECTED BEHAVIOR
Expect the system to show orders when selecting the OU other than the Default OU.

STEPS
1. Responsibility: Order Management Super User
2. Confirm Profile: MO: Default Operating Unit
3. Query from Order Organizer and/or Sales Order Form
4. Select OU other than the Defaulting OU
5. Observe: Orders are opened based on the Defaulting OU only.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.