Special Characters Are Not Persisting To The Database With The Same Format When Importing Via CSV (Doc ID 2134653.1)

Last updated on JUNE 27, 2017

Applies to:

Oracle Transportation Management - Version 6.2.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When loading data through CSV files (where the data contains special characters like 'Ü'), the special character is displayed as the following within the user interface and the database:



EXPECTED BEHAVIOR
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It is expected that the CSV upload maintain the format for special characters.


STEPS
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The issue can be reproduced with the following steps:

1. Navigate to Business Process Automation -> Integration Manager -> Integration Manager -> Upload a CSV file
2. Select a CSV file containing special characters (ex. Ü)
3. Upload the file.
4. View the data through the application user interface and the special character will be displayed as '¿'



Cause

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