Response Notes are Missing In Requisition Action History (Doc ID 2135220.1)

Last updated on MARCH 15, 2022

Applies to:

Symptoms

Requisition Response Notes Missing in Action History

Steps:

1. Submit requisition for approval
2. As approver, enter a note in the Response of approval notification
3. As next approver, review the requisition action history or notification, and there is no mention of the note from previous approver.  The Note column is empty.

The requisition can be successfully approved, however the subsequent approvers do not see the Approval notes from previous approvers.

Changes

 After applying 18998113:R12.PO.D or other similar patches, notes are not recorded in action history.  (This may also be observed after applying these Patches : 20630571:R12.ICX.D and 20435449:R12.EGO.D and 21643543:R12.ICX.D.)

Cause

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