FR Internet Procurement (IP)_ VWR Punchout With Error: Item Was Not Added To Cart. It Is Invalid For Your Organization (Doc ID 2139140.1)

Last updated on JUNE 09, 2016

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Punchout to Supplier or hub

While attempting to checkout for an item for specific organizations we get the following error.

ERROR:

Item was not added to cart. It is invalid for your organization. Contact purchasing administrator.

 

Steps to reproduce:

1. Log on with F060901 FR Internet Procurement (IP)
2. Select VWR Punchout
3. Search item
4. Add to Cart
5. Return to IP with the following error: Item was not added to cart. It is invalid for your organization. Contact purchasing administrator.
6. Log on with different legal entity Internet Procurement, repeat the same steps, same error: Item was not added to cart. It is invalid for your organization. Contact purchasing administrator.
7. Log on with different legal entity Procurement, repeat the same steps, same error: Item was not added to cart. It is invalid for your organization. Contact purchasing administrator.
8. Log on with different legal entity Procurement, repeat the same steps, able to add the item and return to cart.

 

 

Cause

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