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Troubleshooting Why Invoice Numbers are Not Shown in the Service Contracts Billing History (Doc ID 213916.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle Service Contracts - Version 11.5.10.2 and later
Information in this document applies to any platform.

Purpose

 The purpose of this Article is to provide a compilation of troubleshooting tips for determining why Invoice Numbers are not shown in the Service Contracts Billing History.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 1. Run Service Contracts Main Billing
 2. Run AutoInvoice
 3. Run Service Contracts Fetch Receivables Info for Billing
 Troubleshooting
 Setup Checks
 Data Checks
 
Additional Information
 SQL Scripts
 Check If AutoInvoice Has Run

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