22235332 Low Performance Speed When Searching For An AR Receipt In The Cash Management (Doc ID 2139808.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Cash Management - Version 12.1.1 to 12.2.3 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Performance problem in Cash Management when searching for an individual AR receipt in the
"Find Transactions" window invoked from the Bank Statements Line form.
It used to take under a minute. Now, even after 20 minutes, the information is not displayed and the session has to be killed.

ADDITIONAL INFORMATION
--------------------------
- Able to search for receipts by batch without any issues
- Issue is when searching for an individual receipt.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Cash Management responsibility ( ie. SS CM Managers )
2. Click on "Enter/Reconcile Bank Statements"
3. Choose one bank statement and click on REVIEW button
4. In the Bank Statement form, click on LINES
5. Move to one line that Status = Unreconciled
6. Click on AVAILABLE button
7. In the "Find Transactions" window, as a search criteria,
  Check the checkbox [x]AR Receipt
  Transaction Number from : 2484
  Transaction Number to : 2484
8. Click on FIND button


Changes

 forms/US/CEXCABMR.fmb 120.194.12010000.111

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms