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Unable to Select a Ship Method for a Delivery In The Details Form (Doc ID 2141710.1)

Last updated on JUNE 02, 2019

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Shipping Transactions form

ACTUAL BEHAVIOR
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When viewing the Details form from the Delivery tab of the Shipping Transactions form, the ship method, carrier, and mode of transport fields are null and are grayed out. This occurs in spite of the fact that a ship method is populated for the delivery details.


EXPECTED BEHAVIOR
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Expect to see the Ship Method on the Details form for the delivery and if null be able to add or change the ship method here.


STEPS
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The issue can be reproduced at will with the following steps:

1. Pick Release any order, so that delivery details are in a status of Staged/Pick Confirmed.
2. Go to the Shipping transactions form, delivery tab, and click on the Details button.
3. See that the Ship method field, carrier, and mode of transport are null and are grayed out.

Cause

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In this Document
Symptoms
Cause
Solution
References


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