Receipt Application Preview Shows Other Customer Transactions
(Doc ID 2143352.1)
Last updated on MAY 20, 2024
Applies to:
Oracle Receivables - Version 12.2.1 and laterInformation in this document applies to any platform.
Symptoms
On trying to apply Identified Receipts to Open Transactions, the "Preview" shows Transactions that belongs to other Customers, along with the Transactions associated to the Customer present in the receipt.
Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Receipts>Receipts
- Enter/Query an Identified Receipt
- Click on Search and Apply button
- Click Preview button
- The list shows Transactions that belongs to other Customers, along with the Transactions associated to the Customer of the Receipt that is being applied.
Changes
New Customer Relationships are defined
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |