My Oracle Support Banner

HERE Maps Are Not Displaying In Workbenches (Doc ID 2147811.1)

Last updated on JULY 26, 2019

Applies to:

Oracle Transportation Management - Version 6.4.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
HERE Maps are not displaying within OTM workbenches and advanced layouts. HERE maps are used for external distance engine and Workbench maps.


EXPECTED BEHAVIOR
-----------------------
It is expected to be able to view maps successfully.

STEPS
-----------------------
To reproduce, create an advanced layout with a map configured to be displayed.

(1) Navigate to the respective advanced layout and select a business object that will render a map
(2) The map will not be displayed

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.