Unable To Update Items At Master Or Organization Level In Product Data Hub (Doc ID 2149166.1)

Last updated on MAY 17, 2023

Applies to:

Symptoms

When attempting to update some of the Planning Item Attributes via Product Data Hub, the following error occurs.

Error
Master controlled attribute value conflict in child organization for one of the following attributes: Track In Installed Base(COMMS_NL_TRACKABLE_FLAG), Level of IB Tracking(IB_ITEM_TRACKING_LEVEL), Create Fixed Asset(ASSET_CREATION_CODE), Enable Provisioning(COMMS_ACTIVATION_REQD_FLAG), Orderable On Web(ORDERABLE_ON_WEB_FLAG), Back Orderable(BACK_ORDERABLE_FLAG)

Steps
The issue can be reproduced at will with the following steps:
1. Navigate to Item Catalog > Item Simple Search
2. Click on Item Simple Search >Select Organization >Enter Item# >Click on Item
3. Click on Planning and then Click on Update
4. Enter Minimum in Min-Max Quantity” = 2
4. Click on Apply and get the error

What is Working
The update can be made using the regular Item Master form without any problems.

Changes

Cause

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