Submitted Reports In Report Manager Are Getting Authentication Failed Error (Doc ID 2149377.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Report Manager - Version 12.2.3 to 12.2.3 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On Oracle Applications 12.2.3, Submitted reports are failing with the following error:

Authentication failed


Able to submit a report in Report Manager, However, it is taking quite a long time for the monitor Request screen to display. When it does, we click on Monitor Request and
again it is taking so long that we get the Authentication Failed error. (application appears to be timing out)

Able to access the report via the concurrent request as a workaround.

Business Impact:
Significant performance impact with the timeouts and hanging for critical reports.

Changes

 No known changes.

Cause

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