My Oracle Support Banner

Submitted Reports In Report Manager Are Getting Authentication Failed Error (Doc ID 2149377.1)

Last updated on JANUARY 28, 2023

Applies to:

Oracle Report Manager - Version 12.2.3 to 12.2.3 [Release 12.2]
Information in this document applies to any platform.


On Oracle Applications 12.2.3, Submitted reports are failing with the following error:

Authentication failed

Able to submit a report in Report Manager, However, it is taking quite a long time for the monitor Request screen to display. When it does, we click on Monitor Request and
again it is taking so long that we get the Authentication Failed error. (application appears to be timing out)

Able to access the report via the concurrent request as a workaround.

Business Impact:
Significant performance impact with the timeouts and hanging for critical reports.


 No known changes.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.