DATAFIX: General Ledger Reconciliation Report Shows Reconciled Entries Due To Missing Data In CE_STATEMENT_HEADERS (Doc ID 2149595.1)

Last updated on JULY 15, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Receivables Cash Management

ACTUAL BEHAVIOR
---------------

Reconciled receipts are shown in the GL reconciliation report.


EXPECTED BEHAVIOR
-----------------------
Reconciled receipts to not be present in GL reconciliation report

STEPS
-----------------------
This issue can not be reproduced as it is related to a data corruption.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users still see reconciled receipts as available for reconciliation.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms