DATAFIX: General Ledger Reconciliation Report Shows Reconciled Entries Due To Missing Data In CE_STATEMENT_HEADERS
(Doc ID 2149595.1)
Last updated on MAY 20, 2024
Applies to:
Oracle Receivables - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Receivables Cash Management
ACTUAL BEHAVIOR ---------------
Reconciled receipts are shown in the GL reconciliation report.
EXPECTED BEHAVIOR ----------------------- Reconciled receipts to not be present in GL reconciliation report
STEPS ----------------------- This issue can not be reproduced as it is related to a data corruption.
BUSINESS IMPACT ----------------------- The issue has the following business impact: Due to this issue, users still see reconciled receipts as available for reconciliation.
Cause
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