Ship Confirming Delivery as Part of Pick Release Process Fails to Launch Interface Trip Stop Due To Receiving Calendar (Doc ID 2153976.1)

Last updated on MARCH 22, 2024

Applies to:

Symptoms

When auto ship confirming, deliveries are closing BUT Interface Trip Stop is not getting launched.
The ship confirm rule being used tries to ship confirm on a date that does not match the receiving calendar.
This causes the ship confirm to fail and a receiving calendar exception message is received .

Note:
Customer runs the Pick Release SRS, which has a 'Release Rule' that contains a 'Ship Confirm Rule'.

 
EXPECTED BEHAVIOR
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Expect that when performing auto ship confirm using a pick release rule that Interface Trip Stop would automatically launch.

STEPS
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The issue can be reproduced at will with the following steps:

1) Order Management Super User Responsibility
2) Shipping > Release Sales Orders
3) Run the Pick Release SRS with a 'Release Rule' that contains a 'Ship Confirm Rule'.
4) When this 'Ship Confirm Rule' tries to ship confirm on a date that does not match the receiving calendar, ship confirm fails.

Cause

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