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Unable To Receive Mail From Scheduled Reports (Doc ID 2157357.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.3.4 and later
Information in this document applies to any platform.

Symptoms

Unable to receive email when a report is scheduled. Issue both with seeded and custom reports
In Completed report Jobs, the completed report record is shown

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
01. Navigate to Business Process Automation>>Reports Manager >>Choose Cost Savings Report
02. Enter email id and domain and schedule
03. Get message that the report has been successfully scheduled
04. Do not get any email



Cause

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In this Document
Symptoms
Cause
Solution


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