XML Bursting Not Sending Emails To External Domain (Doc ID 2158350.1)

Last updated on JULY 07, 2016

Applies to:

BI Publisher (formerly XML Publisher) - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

What is not working:
XML Bursting is not sending emails to the external domain using XML Bursting logic to split the invoice PDF to multiple PDF documents and send out the documents to customer contact mails.

What is working:
Able to send mails to internal domain, but not to any external domain.

Cause

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