Tax Is Not Calculated On Order (Doc ID 2161775.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, E-Bus Tax Integration for OM

When attempting to progress order,
the following error occurs.

ERROR
-----------------------
No Tax Details exist for the order line


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Navigation: Orders,Returns>Sales Order
3. Enter order and View>Tax Details

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot progress order due to error seen.

Cause

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