Tax Is Not Calculated On Order
(Doc ID 2161775.1)
Last updated on AUGUST 08, 2024
Applies to:
Oracle Order Management - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.4 version, E-Bus Tax Integration for OM
When attempting to progress order,
the following error occurs.
ERROR
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No Tax Details exist for the order line
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Navigation: Orders,Returns>Sales Order
3. Enter order and View>Tax Details
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot progress order due to error seen.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |