Tax Is Not Calculated On Order

(Doc ID 2161775.1)

Last updated on JUNE 20, 2018

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.


On : 12.2.4 version, E-Bus Tax Integration for OM

When attempting to progress order,
the following error occurs.

No Tax Details exist for the order line

The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Navigation: Orders,Returns>Sales Order
3. Enter order and View>Tax Details

The issue has the following business impact:
Due to this issue, users cannot progress order due to error seen.


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