R12 E-Business Suite Create User API Fnd_ldap_wrapper.create_user Fails with Error 'ORA-20001: APP-FND-02600: Unable to create user' and 'An unexpected error occurred. Please contact your System Administrator' (Doc ID 2166161.1)

Last updated on AUGUST 22, 2016

Applies to:

Oracle Applications Technology Stack - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite R12 Applications Technology Stack,OID SSO Technologies issues

 

 

When API fnd_user_pkg.createuser is called from a scheduled program, the below error occurs for a small number of users intermittently:


ORA-20001: APP-FND-02600: Unable to create user xxx due to the following reason(s):
Unabled to call fnd_ldap_wrapper.create_user due to the following reason:
ORA-20001: Unabled to call fnd_ldap_wrapper.create_user due to the following reason:
An unexpected error occurred. Please contact your System Administrator. (USER_NAME=xxx). (USER_NAME=xxx).

Cause

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