Email Bursting Is Not Working

(Doc ID 2172621.1)

Last updated on AUGUST 19, 2016

Applies to:

BI Publisher (formerly XML Publisher) - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

When trying to send out a email Bursting to internal and external users, it is not sending out any email.

The XML Publisher Report Bursting Program shows the following errors:
failed to deliver requestoracle.apps.xdo.delivery.smtp.SMTPDeliveryRequest@120b78:Message has not been sent for following addresses by some reason: someone@daplace.com

[062916_000257450][][EXCEPTION] Error!! Could not deliver the output for Delivery channel:null

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms