Excel Output Showing Blank Page For Reports After Applying MS Excel Security Patch (Doc ID 2173609.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Report Manager - Version 12.1.2 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, Core Functionality

ACTUAL BEHAVIOR
---------------
MS Office 2010, Internet Explorer 9 and Windows 7.

Excel output showing blank page for reports ; this is for all reports published through Report Manager - all subledgers, custom or standard.
PDF and HTML works fine.  No error messages are displayed.

 Previously the users had the workaround:
Trust Center:
protected view - disable all options
macro settings - trust access to vba project

This no longer works.

EXPECTED BEHAVIOR
-----------------------
Expected to be able to view excel outputs properly in Excel

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Publish any reports through Report Manager
2. Observe the excel is opened empty.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms