"The SOAPBody content cannot be extracted if more than 1 child element exists" Exception During Inbound Web Service Integration (Doc ID 2177783.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Transportation Management - Version 6.3.4 to 6.4.2 [Release 6.3 to 6.4]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When sending an inbound SOAP message to OTM, the integration fails and the following error is observed

ERROR
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EXPECTED BEHAVIOR
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It is expected to be able to use inbound web service integration successfully with no errors.

STEPS
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The issue can be reproduced with the following steps:

1. Send an inbound SOAP XML to OTM
2. The error is thrown

Cause

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