Pick Selection Completed Successfully but Delivery Detail Remains at 'Ready to Release'
(Doc ID 2178795.1)
Last updated on JULY 20, 2018
Applies to:
Oracle Shipping Execution - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Pick Release
Unable to pick release the Sales Order.
The Pick Selection List Generation log file shows that it completes successfully, however, the delivery detail remains at "R=Ready to Release" status.
-----------------------------------------------
Pick selection completed successfully
End of log shows this:
Exiting WSH_PICK_LIST.PRINT_DOCS (08/30/2016 11:19:35 AM, .07 seconds)
NO LINES SELECTED FOR ORG 497
DELETE MOVE ORDER HEADER
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In troubleshooting the issue, the Shipping Diagnostics: "Details Not Selected For Pick Release" was run.
The section "Analysis Of Picking Batch Verses Delivery Detail Data" showed the following:
ERROR - Cannot release this line because the delivery detail departure plan required flag = Y, and the delivery planned flag = N
ACTION - Plan the delivery, 'null', for this Delivery Detail, '43457668'
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Release Sales Orders--Release Sales Orders
2. Attempt to pick the Sales Order.
3. Pick release completes successfully but the delivery detail 43457668 remains at "R=Ready to Release" status
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot pick the Sales Order.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |
| This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review. |