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Pick Selection Completed Successfully but Delivery Detail Remains at 'Ready to Release' (Doc ID 2178795.1)

Last updated on JULY 20, 2018

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Pick Release

Unable to pick release the Sales Order.
The Pick Selection List Generation log file shows that it completes successfully, however, the delivery detail remains at "R=Ready to Release" status.

The Pick Selection List Generation log file shows the following:
-----------------------------------------------
Pick selection completed successfully

End of log shows this:
  Exiting WSH_PICK_LIST.PRINT_DOCS (08/30/2016 11:19:35 AM, .07 seconds)
  NO LINES SELECTED FOR ORG 497
  DELETE MOVE ORDER HEADER


----------------------------------------------------------------------------------------------------------------------

In troubleshooting the issue, the Shipping Diagnostics: "Details Not Selected For Pick Release" was run.
The section "Analysis Of Picking Batch Verses Delivery Detail Data" showed the following:
  ERROR - Cannot release this line because the delivery detail departure plan required flag = Y, and the delivery planned flag = N
  ACTION - Plan the delivery, 'null', for this Delivery Detail, '43457668'


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Release Sales Orders--Release Sales Orders
2. Attempt to pick the Sales Order.
3. Pick release completes successfully but the delivery detail 43457668 remains at "R=Ready to Release" status

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot pick the Sales Order.

Cause

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In this Document
Symptoms
Cause
Solution
References


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