R12.2:JL:AP: Error APP-JL-62573 Saving Invoice Distribution (Doc ID 2179799.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Financials for the Americas - Version 12.1.3 and later
Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to save invoice distributions,
the following error occurs.

APP-JL-62573: You cannot save this invoice because multiple balancing segments are assigned to this invoice.
You cannot use Extended Automatic Withholding with multiple balancing segments on an invoice and an automatic
offset method of Balancing. Please use the same balancing segment for each invoice distribution line
and for the GL account for you withholding tax codes.


The issue can be reproduced at will with the following steps:

1. Responsibility: Oracle Payables - Colombia localization 
2. Path: Invoices -> Entry -> Invoices
3. Create an invoice, enter the Distributions details and save.

There was no change or upgrade.

The issue also occurs after creating an invoice manually direct in AP and creating an item line and trying to create the distribution to the item line.

Using 1:1:1 implementation model (1 Ledger, 1 LE and 1 OU).
Automatic Offsetting = Balancing and there are multiple balancing segments / multiple companies.
The issue occurs ONLY for a few companies.

WORKAROUND:
Enter the account in the 'Default Distribution Account' field at invoice line level.
This account is defaulted in distribution without error.


The issue has the following business impact:
Due to this issue, users cannot save the invoice.


Cause

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