Task Email Notification Not Going To Email ID Defined In Group Resource Form
(Doc ID 2182526.1)
Last updated on AUGUST 11, 2020
Applies to:Oracle Common Applications - Version 12.0.6 and later
Oracle Sales - Version 12.0.6 and later
Oracle Common Applications Calendar - Version 12.0.6 and later
Information in this document applies to any platform.
On : 12.0.6 version, Tasks Integration
We have set Task Manager: Send notifications to Group and Team members at the Site level to 'Yes" but still the task notification is not going to the Group Email ID
For example, there are 5 resources in the group and all have a valid Email id.
We enter an email id (for example a personal email id as <firstname.lastname@example.org>) via the 'CRM Resource Manager > Maintain Resources > Groups' > in the 'group' email field.
Please advise if email notification will be sent to group email address, in this case the email id <email@example.com> that is entered into the email address defined in the 'CRM Resource Manager > Maintain Resources > Groups' > in the 'group' email field instead of sending it to individual users?
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