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Task Email Notification Not Going To Email ID Defined In Group Resource Form (Doc ID 2182526.1)

Last updated on AUGUST 11, 2020

Applies to:

Oracle Common Applications - Version 12.0.6 and later
Oracle Sales - Version 12.0.6 and later
Oracle Common Applications Calendar - Version 12.0.6 and later
Information in this document applies to any platform.

Goal

On : 12.0.6 version, Tasks Integration

We have set Task Manager: Send notifications to Group and Team members at the Site level to 'Yes" but still the task notification is not going to the Group Email ID

For example, there are 5 resources in the group and all have a valid Email id.

We enter an email id (for example a personal email id as <username@domain.com>) via the 'CRM Resource Manager > Maintain Resources > Groups' > in the 'group' email field.

Please advise if email notification will be sent to group email address, in this case the email id <username@domain.com> that is entered into the email address defined in the 'CRM Resource Manager > Maintain Resources > Groups' > in the 'group' email field instead of sending it to individual users?
 

Solution

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In this Document
Goal
Solution
References


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