Prospective Supplier Registration Approval Error and stuck in PENDING (Doc ID 2185888.1)

Last updated on OCTOBER 13, 2016

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Getting an error of prospective supplier registration approval workflow. 


Have created an AME for registration of prospective supplier which has three approvals:

1st Approver is A
2nd Approver is B
3rd Approver is C

Now the issue is as mentioned below:

1) The buyer is Registering the new prospective supplier.
2) The notification goes to A
3) Once A approves it the notification goes to B user
4) Once B approves it, the notification is not going to the next user C
5) The status of the same is "Pending Approval"
6) C is not able to perform any action on that and the notification can not be seen even in "Pending My Approval"


Cause

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