Prospective Supplier Registration Approval Error and stuck in PENDING (Doc ID 2185888.1)

Last updated on JULY 11, 2024

Applies to:

Symptoms

Getting an error of prospective supplier registration approval workflow. 

Have created an AME for registration of prospective supplier which has three approvals:

1st Approver is A
2nd Approver is B
3rd Approver is C

Now the issue is as mentioned below:

1) The buyer is Registering the new prospective supplier.
2) The notification goes to A
3) Once A approves it the notification goes to B user
4) Once B approves it, the notification is not going to the next user C
5) The status of the same is "Pending Approval"
6) C is not able to perform any action on that and the notification can not be seen even in "Pending My Approval"

Cause

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