Validation Error When Entering labor Debrief: Start Date and Time Must be Between <date 1> and <date 2> (Doc ID 2186920.1)

Last updated on OCTOBER 01, 2016

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to enter a labor debrief line the following error occurs.

ERROR
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End date and time must be between  <date 1> and <date 2>  

STEPS
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The issue can be reproduced at will with the following steps:

  1. Open the Debrief tab of the FSTP.
  2. Enter the Service Activity Code (SAC), Start Time (prior to today's date), End Time (prior to today's date), Item, Service Date (prior to today's date).
  3. Note the error message.

Cause

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