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When Updating Personal Information, using Custom Responsibility Invokes Warning: Under your current responsibility, no information types are available for this person (Doc ID 2186941.1)

Last updated on AUGUST 13, 2019

Applies to:

Oracle Self-Service Human Resources - Version 12.2 HRMS RUP8 and later
Information in this document applies to any platform.


On : 12.2 HRMS RUP8 version, BasicDet,Address,Phone,Contact

SSHR error when updating personal information
Changing anything under the Personal Information section gives a warning

"Under your current responsibility, no information types are available for this person".

It allows you to hit NEXT to continue and submit the change but why is that informational warning coming up?
This occurs using the custom SSHR responsibility, it does not occur under the Oracle seeded "Employee Self-Service" responsibility

What is missing in the setup to make it not error and can we fix it?

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

Responsibility: Employee Self Service
Navigation: Personal Information
Under Basic Details click UPDATE
Select either Correct or Update - both have the same issue.
Change something on your record, anything from any of the sections available.
Click NEXT
The warning comes up.
You can click NEXT and continue but would like to figure out what the issue is and correct it.


 HR-PF.C.RUP.8 was applied


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