UPK: UPK 12.1 Player Not Playing in Windows Clients (Doc ID 2187781.1)

Last updated on SEPTEMBER 28, 2016

Applies to:

User Productivity Kit - Version 12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

 When trying to play the UPK file for ASCP it is not loading the topics and gives the following error:
"Topic is loading please wait"

Cause

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