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Multistop Shipments Failing Planning With Exception "Out of route distance ratio: <value> exceeded the ratio tolerance: <tolerance_value>" (Doc ID 2188482.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Operational Planning - Version 6.3.0 and later
Oracle Transportation Management - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When planning a multistop shipment, the planning is failing with the following error:

ERROR
---------------


EXPECTED BEHAVIOR
-----------------------
It is expected to be able to plan a multistop shipment successfully with no errors.


STEPS
-----------------------
1. Bulk plan a minimum of 2 orders using a multistop itinerary
2. The planning fails with the above specified error. The error will be observed in the log file.

Cause

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In this Document
Symptoms
Cause
Solution


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