Custom Transaction Header And Lines Templates Give Blank Pages On Export
(Doc ID 2190637.1)
Last updated on MAY 20, 2024
Applies to:
Oracle iReceivables - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Account Details
ACTUAL BEHAVIOR --------------- After patch 24477157:R12.OIR.B, two more templates are still blank on export.
EXPECTED BEHAVIOR ----------------------- Expect the following Custom Transaction Search templates to have data. ARICTXHDR_en_US.rtf ARICTXLI_en_US.rtf
STEPS ----------------------- The issue can be reproduced at will with the following steps:
1. Try to export from Custom Transaction Header or Lines. 2. Output is blank.
BUSINESS IMPACT ----------------------- The issue has the following business impact: Due to this issue, users cannot export using these templates.
Cause
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