Custom Transaction Header And Lines Templates Give Blank Pages On Export (Doc ID 2190637.1)

Last updated on OCTOBER 06, 2016

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Account Details

ACTUAL BEHAVIOR
---------------
After patch 24477157:R12.OIR.B, two more templates are still blank on export.

EXPECTED BEHAVIOR
-----------------------
Expect the following Custom Transaction Search templates to have data.
ARICTXHDR_en_US.rtf
ARICTXLI_en_US.rtf


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to export from Custom Transaction Header or Lines.
2. Output is blank.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot export using these templates.

Cause

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