Trip Stop Error: Serial number XXX for item XYZ already exists, Serial state "Resides in stores" disallows this transaction / "Salida de Almacenes" (Doc ID 2191533.1)

Last updated on OCTOBER 10, 2016

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.
Trip Stop / WSHINTERFACES: Interface Trip Stop - SRS
INV_INVALID_SERIAL_STATE / Serial number &SERIAL for item &ITEM already exists, Serial state "&STATE" disallows this transaction

Symptoms

Find stuck sales order issue transaction with an error that the serial is already issued out of stores.

Error
Serial number XXX for item XYZ already exists, Serial state "Resides in stores" disallows this transaction

-or-

Serial number XXX for item XYZ already exists, Serial state "Salida de Almacenes" disallows this transaction

Steps
1. Create, book, ship a sales order for serialized items.
2. Trip stop ends in warning.
3. Navigate to Inventory > Transactions > Transactions open interface.
4. See Sales order issue transaction stuck in error.

Cause

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