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R12 Duplicate Invoice Numbers On Multi-Customer Projects (Doc ID 2193265.1)

Last updated on FEBRUARY 02, 2021

Applies to:

Oracle Project Billing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Getting duplicate invoice numbers on invoices for multi-customer projects.
It appears that this has to do with the order of processing unapproved drafts.

User starts by approving the drafts for a multi-customer project, saving after all drafts for this project have been approved.
Then user releases the first draft and saves.
User gets an error message that states: "Need to approve/release all draft invoices having the same set".
However, after clicking OK users are allowed to release and save the next draft. This results in a duplicate Accounts Receivable (AR) Invoice Number.
User realizes that this is not the proper way to process multi-customer drafts.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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