Unable To Login To The Application
(Doc ID 2193825.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.4.1 and laterInformation in this document applies to any platform.
Symptoms
There is a firewall between a separate Web and App servers(1 web and 1 app server).Once port 7001 and 7101 are opened, the login page is displayed. But after input of username/password and clicking of Login button, the session just hangs & users cannot login the system.However after they open all the ports (0-65535), login is successful
STEPS
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The issue can be reproduced at will with the following steps:
1. Input user credentials and try to login to application
2. application hangs
Cause
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In this Document
Symptoms |
Cause |
Solution |