Unable To Login To The Application (Doc ID 2193825.1)

Last updated on AUGUST 24, 2017

Applies to:

Oracle Transportation Management - Version 6.4.1 and later
Information in this document applies to any platform.

Symptoms

There is a firewall between a separate Web and App servers(1 web and 1 app server).Once port 7001 and 7101 are opened, the login page is displayed. But after input of username/password and clicking of Login button, the session just hangs & users cannot login the system.However after they open all the ports (0-65535), login is successful

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Input user credentials and try to login to application
2. application hangs


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms