Lease Not Able To Edit It Or Amend It, The Buttons Are Not Enabled (Doc ID 2194057.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Property Manager - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Leases

ACTUAL BEHAVIOR
---------------
The edit and Amend buttons are greyed out in lease work bench for lease 01502

EXPECTED BEHAVIOR
-----------------------
Expect that the Edit and amend button should be enabled and user should be able to amend the lease

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Lease work bench
2. Query the lease
3. Edit and amend button is greyed out

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot make changes to the leases
as per their lease agreement which will result in incorrect lease accounting

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms