Retropay(Enhanced) Fails: ORA-01002: fetch out of sequence and ORA-01000: maximum open cursors exceeded
(Doc ID 2197192.1)
Last updated on DECEMBER 09, 2022
Applies to:
Oracle Payroll - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Retropay (Enhanced) Fails, with the following issue:
HR_51119_HRPROC_ERR_OCC_ON_ET
APP-PAY-51119: Error was encountered when processing Element Type XXXX
Accrued Deduction Balance > Total Owed by $XXX.XX. Adjust Balance for XXXX.
HR_6881_HRPROC_ORA_ERR
SQLERRMC ORA-20001: You cannot create an entry past the termination rule date.
Cause: You are trying to create an element entry for an employee assignment which does not end before the termination rule date.
Action: Please remove your current changes.
ORA-06512: at "APPS.HR_UTILITY", line 939
ORA-06512: at "APPS.HR_ENTRY", line 1748
ORA-06512: at "APPS.HR_ENTRY", line 2160
ORA-06512: at "APPS.HR_ENTRY", line 3214
ORA-06512: at "APPS.HR_ENTRY_API", line 3786
ORA-06512: at "APPS.HR_ENTRY_API", line
SQL_NO 4517
TABLE_NAME insert_retro_entry
APP-PAY-06881: Error ORA-20001: You cannot create an entry past the termination rule date.
Cause: You are trying to create an element entry for an employee assignment which does not end before the termination rule date.
Action: Please remove your current changes.
ORA-06512: at "APPS.HR_UTILITY", line 939
ORA-06512: at "APPS.HR_ENTRY", line 1748
ORA-06512: at "APPS.HR_ENTRY", line 2160
ORA-06512: at "APPS.HR_ENTRY", line 3214
ORA-06512: at "APPS.HR_ENTRY_API", line 3786
ORA-06512: at "APPS.HR_ENTRY_API", line has occurred in table insert_retro_entry at location 4517
Cause: an oracle error has occurred. The failure was reported on table insert_retro_entry at location 4517 with the error text ORA-20001: You cannot create an entry past the termination rule date.
Cause: You are trying to create an element entry for an employee assignment which does not end before the termination rule date.
Action: Please remove your current changes.
ORA-06512: at "APPS.HR_UTILITY", line 939
ORA-06512: at "APPS.HR_ENTRY", line 1748
ORA-06512: at "APPS.HR_ENTRY", line 2160
ORA-06512: at "APPS.HR_ENTRY", line 3214
ORA-06512: at "APPS.HR_ENTRY_API", line 3786
ORA-06512: at "APPS.HR_ENTRY_API", line .
Action: Please contact your support representative.
-------------------------------------------------------------------------
PL/SQL Output
-------------------------------------------------------------------------
-------------------------------------------------------------------------
HR_6859_HRPROC_OTHER_PROC_ERR
APP-PAY-06859: An error has been detected by another process.
Cause: During processing, the master or another slave process has detected an error, communicated by setting the Payroll status to 'Error'.
Action: Examine the error log file and payroll messages to investigate the cause of the error.
+----------------------------------
HR_6881_HRPROC_ORA_ERR
SQLERRMC ORA-01002: fetch out of sequence
SQL_NO 4024
TABLE_NAME pay_assignment_actions
APP-PAY-06881: Error ORA-01002: fetch out of sequence
has occurred in table pay_assignment_actions at location 4024
Cause: an oracle error has occurred. The failure was reported on table pay_assignment_actions at location 4024 with the error text ORA-01002: fetch out of sequence
.
Action: Please contact your support representative.
HR_6859_HRPROC_OTHER_PROC_ERR
APP-PAY-06859: An error has been detected by another process.
Cause: During processing, the master or another slave process has detected an error, communicated by setting the Payroll status to 'Error'.
Action: Examine the error log file and payroll messages to investigate the cause of the error.
ORACLE error 1000 in AFPRSP
Cause: AFPRSP failed due to ORA-01000: maximum open cursors exceeded
.
The SQL statement being executed at the time of the error was: and was executed from the file .
Routine FDPCLS encountered an error changing request 4393450 status.
Contact your support representative.
ORA-01000: maximum open cursors exceeded
lock TABLE FND_CONCURRENT_REQUESTS IN SHARE UPDATE MODE
*** glibc detected *** PYUGEN: free(): invalid pointer: 0x0848d300 ***
======= Backtrace: =========
/lib/libc.so.6[0xf686aa15]
/lib/libc.so.6(cfree+0x59)[0xf686ea89]
PYUGEN[0x822651c]
....
emsg:was terminated by signal 6
/ptkevi/applmgr/1213/pay/12.0.0/bin/PYUGEN
Program exited with status -1
APP-PAY-51119: Error was encountered when processing Element Type XXXX
Accrued Deduction Balance > Total Owed by $XXX.XX. Adjust Balance for XXXX.
HR_6881_HRPROC_ORA_ERR
SQLERRMC ORA-20001: You cannot create an entry past the termination rule date.
Cause: You are trying to create an element entry for an employee assignment which does not end before the termination rule date.
Action: Please remove your current changes.
ORA-06512: at "APPS.HR_UTILITY", line 939
ORA-06512: at "APPS.HR_ENTRY", line 1748
ORA-06512: at "APPS.HR_ENTRY", line 2160
ORA-06512: at "APPS.HR_ENTRY", line 3214
ORA-06512: at "APPS.HR_ENTRY_API", line 3786
ORA-06512: at "APPS.HR_ENTRY_API", line
SQL_NO 4517
TABLE_NAME insert_retro_entry
APP-PAY-06881: Error ORA-20001: You cannot create an entry past the termination rule date.
Cause: You are trying to create an element entry for an employee assignment which does not end before the termination rule date.
Action: Please remove your current changes.
ORA-06512: at "APPS.HR_UTILITY", line 939
ORA-06512: at "APPS.HR_ENTRY", line 1748
ORA-06512: at "APPS.HR_ENTRY", line 2160
ORA-06512: at "APPS.HR_ENTRY", line 3214
ORA-06512: at "APPS.HR_ENTRY_API", line 3786
ORA-06512: at "APPS.HR_ENTRY_API", line has occurred in table insert_retro_entry at location 4517
Cause: an oracle error has occurred. The failure was reported on table insert_retro_entry at location 4517 with the error text ORA-20001: You cannot create an entry past the termination rule date.
Cause: You are trying to create an element entry for an employee assignment which does not end before the termination rule date.
Action: Please remove your current changes.
ORA-06512: at "APPS.HR_UTILITY", line 939
ORA-06512: at "APPS.HR_ENTRY", line 1748
ORA-06512: at "APPS.HR_ENTRY", line 2160
ORA-06512: at "APPS.HR_ENTRY", line 3214
ORA-06512: at "APPS.HR_ENTRY_API", line 3786
ORA-06512: at "APPS.HR_ENTRY_API", line .
Action: Please contact your support representative.
-------------------------------------------------------------------------
PL/SQL Output
-------------------------------------------------------------------------
-------------------------------------------------------------------------
HR_6859_HRPROC_OTHER_PROC_ERR
APP-PAY-06859: An error has been detected by another process.
Cause: During processing, the master or another slave process has detected an error, communicated by setting the Payroll status to 'Error'.
Action: Examine the error log file and payroll messages to investigate the cause of the error.
+----------------------------------
HR_6881_HRPROC_ORA_ERR
SQLERRMC ORA-01002: fetch out of sequence
SQL_NO 4024
TABLE_NAME pay_assignment_actions
APP-PAY-06881: Error ORA-01002: fetch out of sequence
has occurred in table pay_assignment_actions at location 4024
Cause: an oracle error has occurred. The failure was reported on table pay_assignment_actions at location 4024 with the error text ORA-01002: fetch out of sequence
.
Action: Please contact your support representative.
HR_6859_HRPROC_OTHER_PROC_ERR
APP-PAY-06859: An error has been detected by another process.
Cause: During processing, the master or another slave process has detected an error, communicated by setting the Payroll status to 'Error'.
Action: Examine the error log file and payroll messages to investigate the cause of the error.
ORACLE error 1000 in AFPRSP
Cause: AFPRSP failed due to ORA-01000: maximum open cursors exceeded
.
The SQL statement being executed at the time of the error was: and was executed from the file .
Routine FDPCLS encountered an error changing request 4393450 status.
Contact your support representative.
ORA-01000: maximum open cursors exceeded
lock TABLE FND_CONCURRENT_REQUESTS IN SHARE UPDATE MODE
*** glibc detected *** PYUGEN: free(): invalid pointer: 0x0848d300 ***
======= Backtrace: =========
/lib/libc.so.6[0xf686aa15]
/lib/libc.so.6(cfree+0x59)[0xf686ea89]
PYUGEN[0x822651c]
....
emsg:was terminated by signal 6
/ptkevi/applmgr/1213/pay/12.0.0/bin/PYUGEN
Program exited with status -1
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
- Run "Retropay(Enhanced)".
- Error occurs.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |