My Oracle Support Banner

"Business Number for FILE_DOCUMENT_XID exceeds the maximum length of 50" Exception When Uploading a Document to OTM (Doc ID 2198542.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When uploading a document to a shipment, the action fails with the following exception.

ERROR
---------------



EXPECTED BEHAVIOR
-----------------------
It is expected to be able to upload documents successfully in OTM.

STEPS
-----------------------
The issue can be reproduced with the following steps:

1. Login to OTM and navigate to Shipment Management -> Shipment Management -> Buy Shipments
2. Search for a shipment and select it.
3. Select Actions -> Business Process Automation -> Documents -> Upload Document
4. Browse for the file to upload from your computer and click Upload.
5. The exception is thrown.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.