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Can Counter Readings be Reset Automatically During Contract Renewal (Doc ID 2199682.1)

Last updated on AUGUST 28, 2023

Applies to:

Oracle Service Contracts - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

In Service Contracts containing Usage items with counters, every month the counter readings are entered and invoiced. When the contracts are renewed and started invoicing total quantity is considered as the total reading of the original contract along with the first reading from the renewed contract. The desire is is to have the billing for the new reading entered on Renewed contract only.

How to reset the counter readings automatically during Renewal?

Solution

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In this Document
Goal
Solution
References


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