Commodity Incompatibility (Parent-Child Domain) Does Not Work Without A Restart (Doc ID 2201670.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

Parent Domain is defined as: PARENT Child Domain as: PARENT/CHILD
There is One Parent Domain and One Child domain to it.
Packaged Item, Item, Commodity and its Incompatibility, Location are in Child Domain PARENT/CHILD. Also Orders are created in Child Domain PARENT/CHILD.
Itinerary, Rates, Regions in Parent Domain PARENT and Shipment Planning are done in Parent Domain PARENT

Commodity Set Up:
1. Frozen (Created in Child Domain PARENT/CHILD) incompatible with General commodity.
2. General (Created in Child Domain PARENT/CHILD)

Item:
1. FROZEN with Commodity Frozen (Created in Child Domain PARENT/CHILD)
2. GENERAL with Commodity General (Created in Child Domain PARENT/CHILD)

Order Release (Created in Child Domain PARENT/CHILD):
Order1: with Item - FROZEN
Order2: with Item - GENERAL

When Planning this orders in Parent Domain (PARENT) it is creating 1 shipment but the expected output is it should created 2 shipments as both the commodity are not compatible with each other. But as soon as the commodity data is moved to parent domain, planning works as expected,creating 2 shipments.

STEPS
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The issue can be reproduced at will with the following steps:
1. Select orders created in child domain and plan it in parent domain

Changes

Cause

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