IEM_UNABLE_CONNT_STORE Error in Download Processor Logs (Doc ID 2205326.1)

Last updated on NOVEMBER 23, 2016

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

What is the cause of the error below in the Download Processor logs?

IEM_UNABLE_CONNT_STORE "javax.mail.AuthenticationFailedException: AUTHENTICATE failed.
at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:436)
at javax.mail.Service.connect(Service.java:233)
at oracle.apps.iem.emta.account.EMTAAccountConnection.getStore(EMTAAccountConnection.java:332)
at oracle.apps.iem.emta.account.EMCFolderManager.getFolder(EMCFolderManager.java:135)
at oracle.apps.iem.emta.account.EMTAAccountConnection.getFolder(EMTAAccountConnection.java:224)
at oracle.apps.iem.emta.account.EMTAAccountConnection.getFolder(EMTAAccountConnection.java:266)
at oracle.apps.iem.emta.util.MonitorUtil.createAcctStatus(MonitorUtil.java:112)
at oracle.apps.iem.emta.controller.Worker.run(Worker.java:155)
at java.lang.Thread.run(Thread.java:745)
"


 

Solution

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