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IEM_UNABLE_CONNT_STORE Error in Download Processor Logs (Doc ID 2205326.1)

Last updated on APRIL 24, 2018

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.


What is the cause of the error below in the Download Processor logs?

IEM_UNABLE_CONNT_STORE "javax.mail.AuthenticationFailedException: AUTHENTICATE failed.
at com.sun.mail.imap.IMAPStore.protocolConnect(
at javax.mail.Service.connect(
at oracle.apps.iem.emta.account.EMTAAccountConnection.getStore(
at oracle.apps.iem.emta.account.EMCFolderManager.getFolder(
at oracle.apps.iem.emta.account.EMTAAccountConnection.getFolder(
at oracle.apps.iem.emta.account.EMTAAccountConnection.getFolder(
at oracle.apps.iem.emta.util.MonitorUtil.createAcctStatus(



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