Empty Text Of Online Messages On Print Online Messages Page (Doc ID 2206636.1)

Last updated on DECEMBER 12, 2016

Applies to:

Oracle Sourcing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Auction/RFx creation

ACTUAL BEHAVIOR
---------------
Empty text of online messages on Print Online Messages page

EXPECTED BEHAVIOR
-----------------------
It should not be Empty text of online messages on Print Online Messages page

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Sourcing open RFQ
2. The current user is a member of Collaboration team.
3. The current user can see messages of online discussions.
4. Empty text of online messages for Print Online Messages page.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view Online messages.

Cause

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