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Duplicate Custom Status Types Displayed in STATUS Popup of OTM Business Object (Doc ID 2206714.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 4.0 and later
Information in this document applies to any platform.

Symptoms

Custom Status Types are configured for an OTM Business Object (e.g Shipment). When a user clicks on the "Status" button on the object to display the list of Status Types/Values for that Business Object, there are multiple rows for the SAME Status Type instead of displaying the multiple Status Types/Values.

For Example:

Two Custom Status Types are created for the Shipment object called:

CUSTOM_STATUS_1
CUSTOM_STATUS_2

When the "Status" list is viewed for a shipment, it shows CUSTOM_STATUS_1 twice (and does not show CUSTOM_STATUS_2)

Cause

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In this Document
Symptoms
Cause
Solution


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