R12: Project Invoices with Withheld Amount Interfaced to Receivables Account Instead of Using Retention Account (Doc ID 2207290.1)

Last updated on MARCH 26, 2024

Applies to:

Symptoms

After transferring Projects Invoices to Receivables , it is found that the Project Invoice having an invoice Withheld amount has no distribution for the Retention amount.
The entire amount was distributed to Receivables account.

At the same time, the Projects Invoice has the invoice lines correctly generated with Invoice_line_type = Retention for the withheld amount.

e.g.

Line num   Amount     Invoice_line_type
----------------------------------------------
1             159,919         Standard
2             -15,991.9       Retention

The 'Account for Unbilled Retention' check box is enabled under Implementation Options > Billing tab.

This affected only a couple of invoices, while all other invoices having withheld amount are interfaced to AR with correct distribution to 'Account for Unbilled Retention'.

The problem invoices are not Write-Off invoices.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit 'PRC: Generate Draft Invoices for a Single Project'.
2. Approve and release the invoice
3. Submit 'PRC: Interface Invoices to Receivables'.
 

Changes

Cause

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