My Oracle Support Banner

R12: OIE: Error "You Have Encountered An Unexpected Error. Please Contact The System Administrator For Assistance" While Entering an Expense Report (Doc ID 2208874.1)

Last updated on JULY 15, 2024

Applies to:

Oracle Internet Expenses - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When trying to create a Expense Report, user put in a hotel expense of cumulated amount of two nights for one night (instead of doing two nights) and received the following error

"exceeded daily allowance for hotel". 

User clicked on the Back button from the webpage. 

Ever since then, the same user keeps getting the following error when trying to create an Expense Report:

If the user goes to another laptop and logs in, the user still gets the same error message. 

Sys Admin has cleared user Java cache, internet cache, did a CTR- R, and had user create a new Expense Report… but the same issue is there.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 Still have questions?
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.