Login Error Accessing FTI Dashboard in Cloud (Doc ID 2209371.1)

Last updated on NOVEMBER 30, 2016

Applies to:

Oracle Transportation Management Cloud Service - Version 6.3.4 and later
Oracle Transportation Management - Version 6.3.4 and later
Oracle Global Trade Management - Version 6.3.4 and later
Oracle Global Trade Management Cloud Service - Version 6.3.4 and later
Information in this document applies to any platform.

Symptoms

When navigating to Transportation Intelligence -> Dashboard you receive the error

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms