My Oracle Support Banner

"cause.REXRateware.0004 (e=java.lang.NullPointerException" Error While Building LTL Shipments Using RatewareXL : Cause.REXRateware.0004 (Doc ID 2209994.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When planning an order using RatewareXL as an external rating engine, the planning fails with the following exception. If the same rate offering/rate record is used in a RIQ lookup (where an order weight/volume is defined), the exception is not seen and the RIQ returns a result from RatewareXL.

ERROR
---------------



EXPECTED BEHAVIOR
-----------------------
It is expected that orders be planned successfully with no exceptions

STEPS
-----------------------
The issue can be reproduced with the following steps:

1. Plan an order onto a shipment that will use RatewareXL for rating.
2. The bulk plan will fail with the above exception in the logs

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.