R12: AP: Attachment Categories On AP Invoice Approval Workflow Window and Invoice Hold Notification Window Are Not Being Displayed
(Doc ID 2210109.1)
Last updated on OCTOBER 23, 2024
Applies to:
Oracle Payables - Version 12.0.0 and laterInformation in this document applies to any platform.
Symptoms
In Oracle Payables, attachments exist for three categories but only two categories are displayed. For instance, the categories being displayed are Miscellaneous, and From Supplier. Attachment for any other category are not displayed.
The issue can be reproduced at will with the following steps:
1. Using Payables Manager responsibility
2. Navigate to Invoices : Inquiry > Invoices
3. Query the problematic invoice
4. Attempt to view attachment for Category = "Open Payment Category"
5. No categories are displayed.
NOTE: The issue also happens on Invoice Hold Notifications, where attachment categories outside of "Miscellaneous" and "From Supplier" are not shown.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |