Drop Ship Order Line Workflow Exception User-Defined Exception OE_OEOL_SCH.Release_to_Purchasing When Schedule Ship Date Is Null
(Doc ID 2211121.1)
Last updated on AUGUST 21, 2023
Applies to:
Oracle Order Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Drop shipment order status is "Booked" and when checking the workflow status, workflow is in exception/error in the 'Purchase release -Deferred' workflow activity. The OM debug log file and the line workflow activity and processing messages show the following error messages:
ERROR
-----------
You are not allowed to update Schedule Ship Date because:
You are not allowed to Schedule the line. Contact The Planner in the Shipping Warehouse
User-Defined Exception in Package OE_Purchase_Release_PVT Procedure Purchase_Release
Workflow activity Purchase Release has failed. Please fix the errors and retry the activity from the Order Form or the Workflow Monitor.
Line workflow activity error:
Purchase Release - Line, Deferred Purchase Release Exception Error 1 User-Defined Exception OE_OEOL_SCH.Release_to_purchasing
You are not allowed to Schedule the line. Contact The Planner in the Shipping Warehouse
User-Defined Exception in Package OE_Purchase_Release_PVT Procedure Purchase_Release
Workflow activity Purchase Release has failed. Please fix the errors and retry the activity from the Order Form or the Workflow Monitor.
Line workflow activity error:
Purchase Release - Line, Deferred Purchase Release Exception Error 1 User-Defined Exception OE_OEOL_SCH.Release_to_purchasing
STEPS:
------------
1) Order Management Super User Responsibility
2) Enter sales order with drop ship sales order line
3) Book order
4) Workflow goes into exception/error.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |