Drop Shipment Order Struck in Workflow Purchase Release-Deferred (Doc ID 2211121.1)

Last updated on DECEMBER 19, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Drop shipment order status is "Booked" and when checking the workflow status, workflow is stuck with 'Purchase release -Deferred'. The workflow background process was submitted with parameters deferred as 'Y' and also retry the activity, but the workflow is still in the same status and not processed. The debug log file shows the following message.

You are not allowed to update Schedule Ship Date because:
You are not allowed to Schedule the line. Contact The Planner in the Shipping Warehouse
     User-Defined Exception in Package OE_Purchase_Release_PVT Procedure Purchase_Release
     User-Defined Exception in Package OE_Purchase_Release_PVT Procedure Purchase_Release
     Workflow activity Purchase Release has failed. Please fix the errors and retry the activity from the Order Form or the Workflow Monitor.


Changes

 

Cause

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