Mobile Quick Ship Confirm Page Requires Serial Number To Be Entered For Non Serialized Items With Error: Item <Item Name> is serialized at Ship Confirm. Cannot ship this item through the Quick Ship form. (Doc ID 2211768.1)

Last updated on APRIL 05, 2023

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to quick Ship on the Mobile, the following error occurs.

ERROR

STEPS
The issue can be reproduced at will with the following steps:
1. Navigate to the Quick Ship page in Mobile
2. Enter Delivery Number and press Enter
3. Receive the error

Changes

Cause

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In this Document

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Mobile Quick Ship Confirm Page Requires Serial Number To Be Entered For Non Serialized Items With Error: Item <Item Name> is serialized at Ship Confirm. Cannot ship this item through the Quick Ship form. (Doc ID 2211768.1)

Applies to:

Symptoms

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!