Mobile Quick Ship Confirm Page Requires Serial Number To Be Entered For Non Serialized Items With Error: Item <Item Name> is serialized at Ship Confirm. Cannot ship this item through the Quick Ship form.

(Doc ID 2211768.1)

Last updated on MAY 10, 2017

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.


When attempting to quick Ship on the Mobile, the following error occurs.


The issue can be reproduced at will with the following steps:
1. Navigate to the Quick Ship page in Mobile
2. Enter Delivery Number and press Enter
3. Receive the error




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms