Timecard Locked While Running Payroll "The current row is locked Cause: You are trying to lock a row in the &TABLE_NAME table which is currently being locked by another user" (Doc ID 2212343.1)

Last updated on OCTOBER 11, 2023

Applies to:

Symptoms

On Production: 12.2 HRMS RUP6 version, Oracle Time and Labor Rules

While entering a self service timecard in OTL receiving an error for all employees.
Timecard Locked while Running Payroll in parallel
  
ERROR
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 The current row is locked Cause: You are trying to lock a row in the &TABLE_NAME table which is currently being locked by another user. Action: Re-query and attempt to lock the row again.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Self Service time
2. Enter a self service timecard in OTL
3. Receiving an error for all employees.

Additional Information
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Background Process for OTL Workflow for employees. it is scheduled to run every minute.

Changes

Cause

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