Unable To Open Attachments In EBS 12.1.3 - After Patches (Doc ID 2212377.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Application Object Library - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms


Unable to open attachments in on form - FNDATTCH.fmb

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. start purchase orders
2. try to open attachments.
3. IE page opens blank

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open attachments.

Changes

Applied the following patches

PATCH_NAME PATCH_ABSTRACT
7461070 R12.AD.B.1
9239089 R12.AD.B.delta.3
21314548 R12.AD.B.DELTA.7 PATCH
18004477 Release 12.1 HRMS RUP7
18936791 R12.FWK.B.DELTA.4
20000288 Release 12.1 HRMS RUP8
20518387 HR - 12.1 Consolidated Patch For Mobile Applications Foundation V4
21271187 HRMS - 12.1 Consolidated Patch For Mobile Applications Foundation RELEASE 5
22465468 HRMS - 12.1 Consolidated Patch For Mobile Applications Foundation Release 6
22465418 SCM - 12.1 Consolidated Patch For Mobile Applications Foundation Release 6
22465404 ATG - 12.1 CONSOLIDATED PATCH FOR MOBILE APPLICATIONS FOUNDATION RELEASE 6
22465475 PRC- 12.1 CONSOLIDATED PATCH FOR MOBILE APPLICATIONS FOUNDATION RELEASE 6
22465463 FIN - 12.1 CONSOLIDATED PATCH FOR MOBILE APPLICATIONS FOUNDATION RELEASE 6

Cause

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